Chartify AI
Support
We're here to help. Need assistance with Chartify AI? Our team is happy to help with technical issues, subscriptions, and account questions.
Contact
We aim to respond within 1-2 business days.
Common Topics
Subscription
- Restore purchases
- Manage your subscription
- Billing questions
- Apple refunds
Account
- Delete your account
- Sign in issues
- Change devices
- Data synchronization
AI Analysis
- Uploading charts
- Analysis questions
- Journal issues
- Trader Score
- AI Coach
Technical
- App crashes
- Performance issues
- Bug reports
- Feature requests
Frequently Asked Questions
How do I restore my subscription?
Open Chartify AI > Settings > Restore Purchases.
How do I delete my account?
Open Settings > Delete Account and follow the confirmation steps.
Can I request a refund?
All purchases are processed through Apple. Refund requests must be submitted through Apple Support.
Does Chartify AI provide trading signals?
No.
Chartify AI provides educational AI-powered trading analysis and journaling tools. It does not provide financial advice or guaranteed trading outcomes.
Company
Chartify AI is operated by HeadstartX LLC.
Legal
Review the Privacy Policy and Terms of Service.